TIMELAP / SUPPORT
How can we help?
Contact us about scheduling problems, accessibility, or security concerns. Describe what happened and keep private access links out of your message.
- Channel
- Product support
- Operated by
- Miyo LLC, United States
IN SCOPE
How we can help.
- Access, availability-saving, finalization, Room, and calendar-export problems.
- Accessibility barriers, confusing recovery states, and device-specific behavior.
- Abuse, unwanted reminders, exposed capability links, and security concerns.
- Release, connectivity, or service-status questions that diagnostics can help identify.
BEFORE YOU SEND
Keep private access out of the message.
- Use the page-level Copy diagnostic information action; it contains only a release label and coarse technical categories.
- Describe what you expected, what happened, and the last safe action you completed.
- Do not include a full poll, organizer, participant-edit, event, Room, or member URL.
- Do not include passwords, availability, participant names, email addresses, or screenshots containing private links.
CONTACT TIMELAP
Send a brief description.
Contact support for product assistance, accessibility barriers, abuse and security reports, and service questions.
Email opens in your mail app. If it does not open, copy timelapsupport@gmail.com into your preferred email service. Include the request category in your subject.
Please do not send capability links, poll URLs, participant names, availability, passwords, or other private scheduling content. Support cannot recreate a lost guest access link.